Hillcrest Homes

HH25/107, Modern Apprentice (Customer Services)

Job ref: HH25/107
Job ref:
HH25/107
Post:
Modern Apprentice (Customer Services)
Hours per week:
35.25 hours
Rate of pay:
£12.60 per hour + Company Benefits
Contract terms:
Temporary
Closing Date:
06 Jun 2025 17:00

WORK, LEARN, EARN

Kick start your career now with a Modern Apprenticeship

 

The Role

We have an exciting and rare opportunity to join our Customer Services Team as a Modern Apprentice on a 2-year temporary basis.

Hillcrest prides itself on delivering high quality customer service to our customers.  As a Modern Apprentice, you will gain administrative experience whilst learning how to provide a high-quality professional service.

 

What You'll Gain

  • Hands-on experience working alongside experienced professionals across four companies
  • On-the-job training to develop practical skills in customer service
  • Support to achieve a Scottish Vocational Qualification (SVQ) Business Admin Level 6
  • Experience of working in an organisation providing a diverse range of services

 

Company Benefits

  • Pension Scheme
  • Flexible Working Patterns
  • Comprehensive Health and Well-being Package
  • Free access to on-line discounts for well-known retailers
  • Death in Service Benefit (up to three times your salary)
  • Cycle to Work Scheme (great savings from 25% - 39% on bikes and accessories)
  • Tech Scheme (great savings of up to 12% on computers or laptops)

 

Application Process

Applications can be made by submitting a CV and a cover letter by clicking Apply Now. Please Note: You will be required to copy and paste your cover letter into the “Cover Note” text box as part of your application.  You must answer the following questions in your cover letter:

  1. As a Modern Apprentice you will “Work, Learn and Earn.” Why do you think this is the right opportunity for you at this time?
  2. You will be working within one of our teams on a variety of tasks. Can you give an example of when you were part of a team previously and how did you help contribute to the overall success of the team?
  3. Can you tell us what you already know about Hillcrest and why would you like to be part of our organisation?
  4. What are your long-term goals, and how would this apprenticeship help you achieve them?

Please note: Interviews will be held week commencing 23rd June 2025.

Full funding for the Modern Apprenticeship qualifications is only available for candidates aged between 16 to 19 years of age, or, for candidates between 20 and 29 years of age, who have a disability or have personal experience of the care system. Please ensure if you are applying for a Modern Apprentice post, that you meet these criteria.

We are currently receiving high volumes of applications and reserve the right to close the advert early, therefore we recommend an early application!

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